MGt’s quad play solution supports the bundling of TV, broadband, telephony and mobile services providing a cost effective and high quality customer experience. We deliver a complete service from EPG, content management and security, billing and payment services through to customer and technical support.
Using our leading-edge CRM system, Profile™, we are able to offer a comprehensive range of payment models including subscription and on-demand buys as well as discounting and promotional offers across all services. We are also able to build a valuable database of viewer behaviours, buying habits and preferences. This allows the service provider to offer tailored marketing promotions thereby reducing churn and maximising revenue.
 |
integrated and automated customer and revenue management |
|
 |
multi-channel, multi-platform CRM |
|
 |
bundled, discounting and upsell promotions across all services |
|
 |
single view of the customer |
|
 |
individual viewer profiling |
|