You are here: Home » Outsourced Services

Outsourced Services

CallUK: 0844 855 7000 International: +44(0)207 748 0098 Email enquiries@mgtplc.com Print Print page

We have over ten years' experience of managing specialist and high volume customer contact for leading organisations across the full spectrum of the consumer lifecycle from acquisition, servicing and sales development through to billing and payments.

MGt’s services blend together advanced technologies, modern techniques and our high quality staff to provide a world class offering. Our managed service platform Profile sits at the heart of our next generation contact centres, driving our ability to support our forward-thinking customer service strategies like sales through service and customer self service.

MGt is accredited with CCA Global Standard, DMA, FSA and UKWA. MGt is also accredited by Barclays Merchant Services as well as other major Acquirers, and is an accredited BACS bureau.

Subscriber viewer management

Subscriber viewer management

MGt's comprehensive range of subscriber management services can be tailored to meet the specific needs of our clients. These services deliver superior quality customer care across the full customer lifecycle spectrum.

End-to-end IPTV Solutions

End-to-end IPTV solutions

MGt's solution provides a Tier 1 IPTV end-to-end service including EPG, rate adaptive playout to multiple device types, content security and management, reporting and fully integrated payment and customer self service.

Fulfilment and logistics

Fulfilment and logistics

MGt provides comprehensive, integrated and automated fulfilment, logistics and supply chain management services to some of the UK's best known companies. MGt has a dedicated 42,000 sq ft facility which is fully integrated with our contact centres and billing systems, providing a seamless end-to-end service.

Read more about fulfilment and logistics

Professional Services

Professional services

MGt’s operational success is underpinned by the quality and specialisation of our professional services team. The team has extensive experience of planning and delivering technologically advanced and operationally complex projects within tight timescales and to the highest standards.

Technology Solutions

Technology Solutions

MGt’s Technology Solutions team offers clients a cost-effective, single source for value-added business and technology services. MGt employs experts within the online, broadcast and communications sectors and are able to help our clients grow their business by delivering high quality and innovative solutions.

DMA Member BACS Approved Agency CCA Accredited Member Business Environment Partnership Member UKWA Copyright© MGt plc l MGt and MGt Academy are trademarks of MGt plc
Registered in Scotland SC175703 l Registered Office: John Smith Business Park, Cluny Court, Kirkcaldy KY2 6QJ

Telephone UK: 0844 855 7000 Telephone International: +44(0)207 748 0098 Email: enquiries@mgtplc.com